So little time, so much information! We’ve made it easy for you to stay on top of business-related topics: business plans, goals, management, the sales cycle, marketing, customer service, financing and more. Here is a reseller’s guide to the latest news on SMB and enterprise-level information.

ShoreTel Spotlight: Chris Giordanelli

by Jessica Duvall October 26, 2016 Business

Chris, a superhero buff, works in the Information Technology department (Development Branch) as a Senior Software Engineer/Architect. Here he spends his time building web applications that are designed to make it easier for our resellers, vendors and employees to buy and sell, while overall enriching the ScanSource experience. In his role, Chris loves the problem-solving […]

Say Goodbye to Communications Complexity

by Jessica Duvall October 25, 2016 Business

Tired of managing multiple vendors and dial plans, complicated phone system protocols, or restrictive network solutions?  Want a business phone system that “just works,” no matter your size, industry or need? ShoreTel IP business phone systems are designed from the ground up to streamline the work of administrators and end users alike.  Whether you want to […]

We would appreciate your vote!

by Melissa Andrews October 21, 2016 Business

Exciting news! ScanSource is up for Distributor of the Year in the Channelnomics Innovation Awards! Winner is based on popular vote, so we would greatly appreciate your support. You can vote here. Voting closes October 28, 2016. Thank you for your help, and as always, your ongoing partnership with us!  

Unified Communications: 6 Considerations for Vendor Selection

by Jessica Duvall October 11, 2016 Business

So you’ve done your homework with regard to unified communications (UC) and have decided that your business could benefit from the improved collaboration capabilities it offers. You’ve also explored the various UC deployment models – onsite, cloud and hybrid – and have a good sense for which you’d choose. It’s time to start talking to […]

ShoreTel Spotlight: Mimi Bond

by Jessica Duvall September 27, 2016 Sales

Our Sales Reps are your dedicated, single point of contact. They are some of the most seasoned and knowledgeable specialists in the industry and are here to enable you. Especially Mimi Bond who has been helping ShoreTel partners at every step of the sale for 12 years and counting!  No matter what type of support […]

4 Reasons to Start Looking at Alternatives to Your Current Phone System NOW

by Jessica Duvall September 16, 2016 Business

If the contract on your current legacy on-premises phone system is coming up for renewal, you may already be considering new options. But even if you’re in the beginning or middle of your contract, you should also start examining cloud alternatives right now. Here’s why:

ShoreTel Spotlight: Merchandising Team

by Jessica Duvall August 31, 2016 Culture

Watch out, because the ShoreTel Merchandising team may play a prank or ten on you if you aren’t on your guard. This team knows how to work well together and accomplish a large workload day in and out.

9 Business Dynamics that Scream Cloud

by Jessica Duvall August 19, 2016 Business

Certain business dynamics are custom-made for cloud-based communications solutions. If you want to spend less time managing infrastructure and more time focusing on your core business objectives, it’s time to consider the cloud. Step back and take a fresh look at the forces affecting your business. Check out the list below to see if any […]

How to Configure Your Business with ScanSource’s Custom Configuration Center

by Jennifer Clark August 16, 2016 Business

ScanSource offers a variety of value ads as part of our list of services; however, it is one of the lesser-known services that perhaps offers the biggest impact. The Custom Configuration Center (CCC), located centrally in our Southaven, Miss., distribution center, allows our customers to purchase their hardware products, have them configured on-site and then […]

ShoreTel Spotlight: Frank Blackwell, Vice President of Sales for ScanSource Communications

by Jessica Duvall August 4, 2016 Business

Say “Hello” to Frank Blackwell, Vice President of Sales for ScanSource Communications. Frank is a new face to the Communications Business Unit, but not to the ScanSource team or to the distribution channel. A seasoned vet with almost 13 years working on the ScanSource team, he got his start working for a local business selling […]