So little time, so much information! We’ve made it easy for you to stay on top of business-related topics: business plans, goals, management, the sales cycle, marketing, customer service, financing and more. Here is a reseller’s guide to the latest news on SMB and enterprise-level information.

Cloud vs On-Premises: How to Decide

by Jessica Duvall March 19, 2018 Business

Some decisions are easy: like hitting the snooze button in the morning. Still, others require a bit more thought: sandwiches or sushi for lunch. Then there are the kinds of decisions that require not only thought, but discussions, meetings, and the prediction of future needs. Deciding whether your customer’s business communication server should be cloud-based, […]

The Hidden Costs of Collaboration

by Lauren Eckstein March 13, 2018 Business

In 2018, chances are your company is going through an evaluation of their technologies to make sure they have what they need to maximize collaboration.  Those same chances apply to the possible lack of awareness your company’s IT department has on their true current collaboration expenses.

Smart Homes and Devices: The Future is Now

by Angela Diamantis March 1, 2018 Business

“OK, Google, wake me up at 7 am with Frank Sinatra’s version of Summer Wind, and turn the hall lights up to 50%. Then, hey Siri, knock the thermostat up to 72 degrees at 6:45 am. And, Alexa, add English muffins to my grocery order to be delivered tomorrow at 8 am.” If you think […]

Marketing with LinkedIn

by Kristin Gaboriault February 27, 2018 Business

Why You Should Market with LinkedIn While it seems as if the whole world has embraced social media, businesses are still working to figure out how to best utilize it in order to effectively convey their brand messaging. For the B2B world, LinkedIn stands head-and-shoulders above the rest in terms of generating leads and business […]

Access Your Heritage ShoreTel Marketing Funds through Mitel OneView

by Jessica Duvall February 26, 2018 Business

If you’re a heritage ShoreTel partner and you’re worried about accessing you’re accrued MDF, don’t be. Mitel’s new OneView portal makes it easy to see and manage your fund requests and access a variety of marketing assets. The good news is, Mitel’s OneView was designed with heritage ShoreTel partners in mind. It’s very similar to […]

19th Century School Gets 21st Century UC System

by Jessica Duvall February 13, 2018 Business

The Taft School in Connecticut was founded in 1890, a time when a new invention called the “telephone” was just coming into acceptance as a recognized form of communication. While the mission and integrity of this private boarding school remains as true today as it did at its founding more than a century ago, other […]

ScanSource CTO Shares IoT Predictions for 2018

by Jennifer Clark January 17, 2018 Business

ScanSource Chief Technology Officer Greg Dixon shared his predictions with Channel Executives magazine to discuss where the Internet of Things, or IoT as it’s more fondly called, is heading into 2018. With these predictions, Dixon addresses seven reasons resellers and MSPs should consider adding IoT solutions to their portfolio. Want to find out why you’re behind […]

Making the Most of Your Avaya Partnership with the New PRM Tool!

by Stephen Brown January 9, 2018 Business

If you are looking to make the most of your Avaya practice in 2018, look no further than Avaya’s PRM (Partner Relationship Manager) tool. Did you know that PRM just got a cool new makeover earlier this fall? Avaya just completed Phase 1, which moved PRM to Salesforce Partner Communities in an effort to help […]

Vidiquette Series: TMI

by Gabby Giles January 9, 2018 Business

In this episode, Polly Calm explains how to navigate content sharing while video conferencing. She reminds us that there is an option to share your entire desktop or just a file. Sharing your entire desktop could lead to embarrassment, as there could be personal content that does not need to be shared with your co-workers. […]

Vidiquette Series: Sour Cream and Onion Breath

by Gabby Giles December 29, 2017 Business

In this episode, Polly Calm explains how to handle background noise. Background noise affects everyone’s ability to hear and be heard, which can be frustrating while video conferencing. Noise from sirens, dogs barking, and chewing can affect important meetings. Polycom makes video conferencing easy through Polycom® NoiseBlock™ technology that does the muting for you, and […]