Business

So little time, so much information! We’ve made it easy for you to stay on top of business-related topics: business plans, goals, management, the sales cycle, marketing, customer service, financing and more. Here is a reseller’s guide to the latest news on SMB and enterprise-level information.

Just What the Doctor Ordered

by Tim Moynihan May 21, 2015 Business
Dialogic

House calls may have gone the way of the country doctor, but physicians continue to be pioneers in the field of mobile technology. Physicians, for example, were one of the first groups to test out mobile pagers in the 1950s—the precursor to the mobile phone. Today, it’s hard to imagine a doctor without a smartphone […]

Read what you missed at the WebRTC Conference & Expo

by Jeremy Burton May 20, 2015 Business

I thought I’d share a few observations from the WebRTC Conference and Expo in Miami last week. I attended many sessions, participated in one as a panelist, and represented Dialogic at our booth. Observation #1: WebRTC is maturing into a generally accepted communication channel Many people from operators and large enterprises stopped by the booth […]

Achieving International LTE Roaming

by Jeremy Burton May 20, 2015 Business

At the recent LTE MENA conference I had the pleasure of being on a panel where we discussed the challenges and opportunities with achieving international LTE and Voice over LTE (VoLTE) roaming. During the course of the panel, the role IPX providers play when it comes to roaming enablement was a hot topic. Service providers […]

What’s Next for IPX?

by Jeremy Burton May 14, 2015 Business

IPX operators, the IP reboot of the GRX, have been providing an array of services in addition to the connectivity for mobile data roaming for GSM operators from which their earlier name was derived. International voice switching and termination has been a core offering by IPX operators for quite a while, as it has been […]

Texting and the Contact Center

by Jim Machi May 12, 2015 Business
Dialogic

I’ve periodically written about the changing contact center, from speech analytics to WebRTC multiple times. Another interesting trend emerging is the use of text for the contact center. It’s kind of old school, but text is an efficient and direct way to get information to a customer. A widely quoted statistic from a 2014 Harris […]

5 Ways to Woo Enterprises with Hosted Services

by Jeremy Burton May 7, 2015 Business
Broadsoft Dialogic

For years, communications service providers (CSPs) have made attractive overtures to enterprises around hosted services, only to be rebuffed at the door with the answer: “No thanks, we do that in-house.” These days, however, enterprises are changing their tune and are more open to hosted services than ever before. Buoyed by the success of the […]

New Features in Brooktrout SDK 6.7.2 – Support for SIP Session Refresh with no SDP Payload

by Bob Wildes May 6, 2015 Business
Dialogic

SDK 6.7.2 is the latest Brooktrout development kit providing feature-rich capabilities to our partners. In addition to the normal assortment of bug fixes, 6.7.2 also has added some new features that will be quite useful. I’m going to focus on a few of them here, over several blog posts, to give more details on why […]

Ruckus SmartZone Software: High-Performance and High-Resilient Software

by Heather Williams May 1, 2015 Enterprise
Ruckus Wireless

Ruckus has announced the release of SmartZone Software, which will provide high performance and high resiliency to ensure that your Wi-Fi network will deliver the best application experience to your users.   SmartZone Software is designed to give your customers service-provider performance on a selection of flexible platforms, allowing them to grow their Wi-Fi network as […]

IoT vs. M2M

by Jim Machi April 16, 2015 Business
Dialogic

At Mobile World Congress, the Internet of Things (IoT) and those promoting that sort of thing came out of the woodwork. In fact, these types of companies are likely causing Mobile World Congress to change from a show dedicated to the mobile telecom industry, to a show dedicated to anything mobile. Many of these companies […]

What is GitHub?

by Jeremy Burton April 13, 2015 Business

What is GitHub? If you love writing code, you may want to get to know GitHub if you haven’t already. GitHub was formally launched in 2008 and has drawn in more than 9 million users and over 21.1 million repositories. GitHub has been described as a social networking site for programmers that allows for code […]