Business

So little time, so much information! We’ve made it easy for you to stay on top of business-related topics: business plans, goals, management, the sales cycle, marketing, customer service, financing and more. Here is a reseller’s guide to the latest news on SMB and enterprise-level information.

ShoreTel Connect CLOUD Unified Communications Save Time and Money

by Jessica Duvall May 3, 2016 Business
ShoreTel

As more professionals and executives harness the power of constant connectivity by conducting business on smartphones, tablets, and laptops, ShoreTel Connect CLOUD helps businesses adapt to business in a technological age by keeping up with developments that allow instant communication. Just some of the ways ShoreTel Connect CLOUD unified communications benefit business include: Multi-device collaboration […]

ScanSource Net90 E-Rate Program

by Jake Shehan May 2, 2016 Business

ScanSource, Inc. E-Rate Promotional Financing Offer To help our customers secure as many E-Rate opportunities as possible while optimizing their cash flow, ScanSource is offering 90-day credit terms on E-Rate orders to approved customers.

Top 10 Best Practices for Communications Application Developers – Tales from the Trenches

by Jeremy Burton April 28, 2016 Business
Dialogic

By Alan Percy You’ve been tasked with turning a great idea for a new communications application into a working product.  Seeming at first to be an insurmountable mountain of effort, there is panic as you realize the magnitude of the project and struggle getting your mind around the thousands of decisions and preparations that need […]

Migrating to Skype for Business Cloud PBX the Smart Way

by Jenna Watts April 22, 2016 Business

By Barry Spielman Moving towards Cloud PBX The rapid rise of Microsoft’s Skype for Business is a strong incentive for enterprises to consider deploying the popular Unified Communications suite. The Company’s most recent announcements regarding their online version and the replacement of on-premises based PBX with Cloud PBX are also compelling in a period in […]

What Service Providers Need To Know About VoIP

by Lauren Eckstein April 22, 2016 Sales
Edgewater Networks Polycom

On April 7th, Polycom and Edgewater Networks presented their joint solution to deliver best-of-breed voice quality and help ScanSource partners proactively monitor and manage VoIP-aware intelligent phones at their customer premises. There are currently more than 12 million Polycom phones deployed alongside an Edgewater Networks EdgeMarc Intelligent Edge, as they are seamlessly interoperable and profitable.

Paying Your Sales Team in Recurring Revenue Model

by Bryan Gaines April 22, 2016 Business

Over the last few years the number one reason why partners have told me they aren’t ready to move their business into managed services and cloud-based offerings has been due to compensation models for sales. So I thought I would do a quick and easy blog on a few basics, and for those of you […]

From Zero to Hello World – The TADHack London Story

by Jeremy Burton April 19, 2016 Business
Dialogic

By Vince Puglia Imagine 5p.m. on a Friday, your boss asks you to write an application that can record WebRTC conversations and analyze the speech to identify specific keywords. Oh, and you don’t really have experience using real-time communications and your boss wants to see a demo by Monday… Besides wondering what ‘big-brother’ could do […]

Unified Communication Just Got More Powerful with Polycom and Microsoft

by Lauren Eckstein April 19, 2016 Business
Polycom

For more than 12 years, Polycom and Microsoft Corporation have been working to unify communication with the highest level of solution offerings for their customers.  As of March 2016, Polycom and Microsoft have announced their plans to expand the reach of Skype for Business in the form of three, world-class video collaboration developments.

RCS e-Invigoration Reality

by Jeremy Burton April 13, 2016 Business
Dialogic

By Jim Machi But will the hype this time be justified?  RCS has been slowly building momentum mostly because VoLTE has been slowly building momentum.  VoLTE is IP-based voice/video on an LTE / IMS network, and RCS adds IP-based messaging services that are also an evolution to legacy SMS and MMS messaging.  So it makes […]

Hello, Video. Where are you? I am here with WebRTC!

by Jeremy Burton April 13, 2016 Business Management Series
Dialogic

By Elhum Vahdat Video in real-time communications has been coming for a long time. Unfortunately, its hype came way before it should have.  Service Providers knew it had potential, but were never sure how to “sell” it (price, market, etc.).  Also, let’s not forget the discussions around the bandwidth requirements of video.  So what has […]