Business

So little time, so much information! We’ve made it easy for you to stay on top of business-related topics: business plans, goals, management, the sales cycle, marketing, customer service, financing and more. Here is a reseller’s guide to the latest news on SMB and enterprise-level information.

What is MSRP?

by Jolene Pierangeli March 26, 2015 Business
Dialogic

What is MSRP? What are the advantages? Message Session Relay Protocol (MSRP) is a protocol for text or multimedia instant messaging (SMS), which exchanges a series of related instant messages across an IP Network in the context of a session. There are many ways to do messaging, but MSRP offers some unique advantages like: Transmission […]

SmartPhoneMan and His Interaction with Media Servers on St. Patrick’s Day

by Jim Machi March 26, 2015 Business
Dialogic

Last week we made it about halfway through SmartPhoneMan’s day. Let’s finish his day. Right now, he’s in a rush to get home for the fantasy baseball draft. Everyone is scattered across the country and uses different methods to call in – people call in from POTS phone, though not as many as the year […]

The Latest Look at Media Servers

by Jim Machi March 25, 2015 Business
Dialogic

We’re delighted with the informative byline article that our own, Jim Machi, senior vice president of product management and marketing at Dialogic, had published in Internet Telephony recently. A true thought leader, Jim has been publishing articles on telecomm infrastructure and technology for over a decade, and just in case you missed his latest piece […]

The Struggle Is Real – hiring vs. outsourcing vs. DIY marketing

by Amanda Williams March 23, 2015 Marketing

Word-of-mouth has gotten your business this far, but you’ve come to a point where you want to take your business to the next level and that requires marketing. But you are a small business, and the thought of additional costs is stressful. Should you hire a Marketing Manager and risk the overhead? Should you outsource […]

A Journey to Media Server Enlightenment

by Jeremy Burton March 17, 2015 Business
Dialogic

Dialogic has introduced an ongoing video blog series titled, “A Journey to Media Server Enlightenment”.  This blog series will discuss various topics surrounding Dialogic’s PowerMedia™ XMS  software-based media server including overviews on developing, testing and deploying media processing solutions. Dialogic’s PowerMedia™ XMS is a powerful next-generation software media server that enables standards-based, real-time multimedia communications solutions […]

Why Would Any Network Need to Support Transcoding and Transrating?

by Hamid Bahadori March 16, 2015 Business
Dialogic

How do you take a sample of analog voice and digitize it? This is what a codec basically does, and there are several different codec flavors used in telecommunications networks to transport voice and video across IP networks. What is the reason for this multitude of coding/decoding (thus the term codec) approaches? The way that […]

UCC Professionals Need AV Integrators… and Vice Versa

by Jimmi Leigh Griffin March 12, 2015 Business

I just came across a white paper published by InfoComm International that immediately caught my attention.  The paper’s title is “The Role of the Audiovisual Industry in Unified Communications and Collaboration.”  Considering we have a targeted focus within the ScanSource Communications business unit on both the Pro AV and the UC technology segment I thought […]

Revolabs Now Shipping the FLX UC 1000

by Matthew Sekuras March 12, 2015 Business
Revolabs

The FLX™ UC 1000 IP & USB Conference Phone is NOW SHIPPING! Conference with Confidence: The FLX UC 1000 is a TWO in ONE solution that combines a USB speakerphone with a VoIP conference phone and color dialer, and can bridge calls between the two. The UC 1000 connects to all major IP PBXs, making […]

Media Servers Will Play an Increasingly Important Role for Telco Apps

by Jim Machi March 11, 2015 Cloud Computing
Dialogic

Media servers play an important role in enabling many of the real-time communications applications many of us use every day. When you retrieve a voice mail, have an email read back to you while in the car or get on a conference call, a media server is involved. Media servers provide the back-end voice and/or […]

ScanSource Communications is the only distributor to offer ShoreTel Premises and Cloud Solutions!

by Donna Cooley March 11, 2015 Business
Thumbnail image for ScanSource Communications is the only distributor to offer ShoreTel Premises and Cloud Solutions!

ScanSource Communications is the only distributor to offer ShoreTel Premises and Cloud Solutions. ScanSource Communications, a leading value added distributor of communications products and a sales unit of ScanSource, Inc., today announced it is now offering ShoreTel Sky, a secure hosted Voice over IP (VoIP), unified communications (UC) service. By working with ScanSource Communications, resellers […]