Business

So little time, so much information! We’ve made it easy for you to stay on top of business-related topics: business plans, goals, management, the sales cycle, marketing, customer service, financing and more. Here is a reseller’s guide to the latest news on SMB and enterprise-level information.

ShoreTel Spotlight: Mimi Bond

by Jessica Duvall September 27, 2016 Sales
ShoreTel

Our Sales Reps are your dedicated, single point of contact. They are some of the most seasoned and knowledgeable specialists in the industry and are here to enable you. Especially Mimi Bond who has been helping ShoreTel partners at every step of the sale for 12 years and counting!  No matter what type of support […]

4 Reasons to Start Looking at Alternatives to Your Current Phone System NOW

by Jessica Duvall September 16, 2016 Business

If the contract on your current legacy on-premises phone system is coming up for renewal, you may already be considering new options. But even if you’re in the beginning or middle of your contract, you should also start examining cloud alternatives right now. Here’s why:

ShoreTel Spotlight: Merchandising Team

by Jessica Duvall August 31, 2016 Culture

Watch out, because the ShoreTel Merchandising team may play a prank or ten on you if you aren’t on your guard. This team knows how to work well together and accomplish a large workload day in and out.

9 Business Dynamics that Scream Cloud

by Jessica Duvall August 19, 2016 Business

Certain business dynamics are custom-made for cloud-based communications solutions. If you want to spend less time managing infrastructure and more time focusing on your core business objectives, it’s time to consider the cloud. Step back and take a fresh look at the forces affecting your business. Check out the list below to see if any […]

How to Configure Your Business with ScanSource’s Custom Configuration Center

by Jennifer Clark August 16, 2016 Business

ScanSource offers a variety of value ads as part of our list of services; however, it is one of the lesser-known services that perhaps offers the biggest impact. The Custom Configuration Center (CCC), located centrally in our Southaven, Miss., distribution center, allows our customers to purchase their hardware products, have them configured on-site and then […]

ShoreTel Spotlight: Frank Blackwell, Vice President of Sales for ScanSource Communications

by Jessica Duvall August 4, 2016 Business
ShoreTel

Say “Hello” to Frank Blackwell, Vice President of Sales for ScanSource Communications. Frank is a new face to the Communications Business Unit, but not to the ScanSource team or to the distribution channel. A seasoned vet with almost 13 years working on the ScanSource team, he got his start working for a local business selling […]

Barco and Polycom: Collaboration Solution

by Matthew Sekuras July 20, 2016 Business

Barco’s newest ClickShare models were a major point of interest at this year’s InfoComm! If you’re not familiar with Barco or how it complements Polycom’s RealPresence Group Series line, this post outlines how it can help create a complete unified collaboration solution. Last year, Barco was honored with Polycom’s Technology Partner Innovation Award and was […]

Making Money in a Microsoft Cloud PBX Environment – Infrastructure

by Vanessa Koechli July 18, 2016 Business

As Microsoft Skype for Business Online with Cloud PBX gains feature parity with on-premises installations, resellers have to change the way they engage potential customers interested in their products. The days when resellers provided the whole telecommunications stack are fading as customers embrace the OPEX model by moving to the cloud for their communications needs. […]

Could your business survive a $50,000 loss?

by Andrew Runion July 18, 2016 Business
Intermedia

The high cost of phone downtime: Could your business survive a $50,000 loss? By Mitchell Berenson – Intermedia Director of Marketing When I talk to companies about the importance of proper business continuity planning, I find that most businesses still rely on premises-based PBX systems or service from the phone company. And while that seems […]

ShoreTel Spotlight: Fran Farrell, Team Leader Technical Services

by Jessica Duvall July 6, 2016 Business

We provide award-winning pre- and post-sale technical support on all products we sell. Our ShoreTel-certified technicians have the answers you need to get up and running. Especially Fran Farrell… born and raised in Philadelphia. Fran has been on the ScanSource team for 17 years and his positive, can-do attitude impacts the daily lives of ScanSource […]