Business Management Series

Looking for ways to get ahead in today’s competitive marketplace? This Business Management series provides resellers with basic strategies, skills, and tools you can use to better manage and grow your business.

Top 10 Best Practices for Communications Application Developers – Tales from the Trenches

by Jeremy Burton April 28, 2016 Business
Dialogic

By Alan Percy You’ve been tasked with turning a great idea for a new communications application into a working product.  Seeming at first to be an insurmountable mountain of effort, there is panic as you realize the magnitude of the project and struggle getting your mind around the thousands of decisions and preparations that need […]

Migrating to Skype for Business Cloud PBX the Smart Way

by Jenna Watts April 22, 2016 Business

By Barry Spielman Moving towards Cloud PBX The rapid rise of Microsoft’s Skype for Business is a strong incentive for enterprises to consider deploying the popular Unified Communications suite. The Company’s most recent announcements regarding their online version and the replacement of on-premises based PBX with Cloud PBX are also compelling in a period in […]

From Zero to Hello World – The TADHack London Story

by Jeremy Burton April 19, 2016 Business
Dialogic

By Vince Puglia Imagine 5p.m. on a Friday, your boss asks you to write an application that can record WebRTC conversations and analyze the speech to identify specific keywords. Oh, and you don’t really have experience using real-time communications and your boss wants to see a demo by Monday… Besides wondering what ‘big-brother’ could do […]

RCS e-Invigoration Reality

by Jeremy Burton April 13, 2016 Business
Dialogic

By Jim Machi But will the hype this time be justified?  RCS has been slowly building momentum mostly because VoLTE has been slowly building momentum.  VoLTE is IP-based voice/video on an LTE / IMS network, and RCS adds IP-based messaging services that are also an evolution to legacy SMS and MMS messaging.  So it makes […]

Hello, Video. Where are you? I am here with WebRTC!

by Jeremy Burton April 13, 2016 Business Management Series
Dialogic

By Elhum Vahdat Video in real-time communications has been coming for a long time. Unfortunately, its hype came way before it should have.  Service Providers knew it had potential, but were never sure how to “sell” it (price, market, etc.).  Also, let’s not forget the discussions around the bandwidth requirements of video.  So what has […]

Innovation is “Hot” Again with Communications APIs

by Jeremy Burton March 28, 2016 Business
Dialogic

By Alan Percy One of my first jobs as a software developer in telecommunications was writing an automated hotel wake-up application based on TDM voice boards using an ancient API.  Who knew that nearly 30 years later, applications and APIs would still be a huge catalyst of innovation?   If the last few months can be […]

What to expect at MWC 2016

by Jeremy Burton February 3, 2016 Business
Dialogic

By Jim Machi   The biggest, baddest (and I mean that in the best way possible!) communications show on the planet, Mobile World Congress, is only three weeks away.  What are we to expect to see there, at least from a perspective of messaging and marketing?  Typically this is the show where overboard on marketing is […]

Are Public Safety Mobile Apps a Good Idea?

by Jeremy Burton January 26, 2016 Business

By Alan Percy, Dialogic, Inc.   I recently posted a summary of a visit to Towson University on my NoJitter blog about how the university has deployed a WebRTC mobile application from SaferMobility to their students and faculty.  It’s an intriguing story that mixes the latest in WebRTC technology, location services, and public safety.  Interestingly, […]

What Would an IoT Service Provider Even Do?

by Jeremy Burton January 26, 2016 Business

By Jim Machi – Dialogic, Inc. The Internet of Things means everything is connected. All machines will have sensors and network connectivity that will allow them to communicate with each other and exchange data. It’s the thing that will take the world from having just smart phones to smart everything.  The CEO of Orange, Stephane […]

What do these things have in common?

by Mike Hickey October 16, 2015 Business

Payment Terminals. IP Phones. IP Video Cameras. Mobile Computers. Wireless. Communication. ScanSource’s Custom Configuration Center (CCC) can add to your profitability when selling these solutions. The CCC has a highly skilled technical team that provides integration services from IP addressing, software loading and upgrades, firmware downloads, and kitting to complex custom jobs; each one is […]