Mike Hickey

I’ve been in the technology channel for almost 20 years and with ScanSource since early 2000. Before that I worked for a nationwide barcode, data capture reseller for three years and then co-founded Black Arrow E-com and ran it for a few years. As part of the ScanSource Services Group, my focus is on maximizing our partners business through service offers that extend their resources and create opportunities.

Seeking Cloud Nirvana

by Mike Hickey May 13, 2016 Business

As I was thinking about a title – words like ‘cloud’ and ‘transforming’ bounced in my head. Then, I got hooked on ‘Nirvana’, and every time I said it, I thought Kurt Cobain, “Come As You Are”, etc. Nothing to do with the cloud, but I just wanted to get the music playing in your […]

What do these things have in common?

by Mike Hickey October 16, 2015 Business

Payment Terminals. IP Phones. IP Video Cameras. Mobile Computers. Wireless. Communication. ScanSource’s Custom Configuration Center (CCC) can add to your profitability when selling these solutions. The CCC has a highly skilled technical team that provides integration services from IP addressing, software loading and upgrades, firmware downloads, and kitting to complex custom jobs; each one is […]

Mobility is Changing the Way We Do Business

by Mike Hickey August 30, 2013 Networking

Mobility is a huge driving force in the technology adoption of retailers.  According to IHL, mobile in retail is now a $5.5 billion business worldwide and continues to grow. It’s the biggest trend in retail since the Internet was added to the stores. The limiting factor, according to Retail Systems Research, is a lack of […]

Happy National S’mores Day – August 10, 2013

by Mike Hickey August 12, 2013 Business
Thumbnail image for Happy National S’mores Day – August 10, 2013

Graham crackers are really good. And who doesn’t love chocolate? In my house, a bag of marshmallows will disappear in an instant. We all know that these three independent tastes combine to make S’mores.  No one knows exactly who decided to place a marshmallow with chocolate and sandwich it between graham crackers. We do know […]

If we wanted applause, we would have joined the circus.

by Mike Hickey March 15, 2013 ScanSource Catalyst

Miracles happen. I saw Argo in the same year that it won an Oscar for best film. It is incredible to me because I’m not usually that prompt. My family and I (those old enough to watch it) enjoyed Argo immensely. (If you want to know more about the story, read below.) The movie is […]

No time to be scared.

by Mike Hickey December 31, 2012 Mobility

Mobility impacts our business solutions every day. Enterprises desire to empower their workforce to provide better and faster customer experiences, so whether you are a solution provider in the healthcare market, or education, retail, field service, logistics, hospitality – your end customers are expecting solutions that are mobile or they are asking for your guidance […]

The A Team

by Mike Hickey December 7, 2012 Business

I was fortunate to have a chance to go to the 2012 Bronko Nagurski Awards ceremony hosted by the Charlotte Touchdown Club the other night. It was a great evening, especially for me, being a Notre Dame graduate, as Manti Te’o, Notre Dame’s senior linebacker, won the award as college football’s best defensive player and […]

“Thinking in words slows you down…”

by Mike Hickey November 7, 2012 Marketing

“Thinking in words slows you down and actually decreases comprehension in much the same way as walking a tightrope too slowly makes one lose one’s balance.” – Lenore Fleischer In order to open doors with your prospects, appeal to their senses. On-demand presentations allow your company’s personality to shine through. The video aspect of a […]