John Reeves

John Reeves is a Technical Support Analyst at Scansource Communications in Greenville, SC. He has over 17 years experience in networking and telephony and is a regular contributor to The Source on networking, telephony, and unified communications.

What’s In Your Toolbox?

by John Reeves April 18, 2011 ScanSource Communications

During my college days, when acid washed jeans, concert t-shirts, and mullets roamed the earth, I had a math professor who, when showing us a new technique for solving a calculus problem, was fond of saying, “Here’s another tool for your toolbox.” Amazingly enough, I managed to remember a few things from his course (he […]

The Top 5 things you need to know about SIP

by John Reeves March 4, 2011 ScanSource Communications

While the Voice over IP protocol SIP has been around for a while, it’s starting to gain traction in a lot of different markets. Here are a couple of things to keep in mind as you start to embrace SIP: SIP stands for Session Initiation Protocol Unless that comes up on a game show, it […]

What’s the Deal with SIP Trunking Anyway?

by John Reeves February 21, 2011 ScanSource Communications

One question I am asked frequently in Tech Support is what exactly is a SIP trunk? The problem lies in the fact that the phrase SIP Trunk is a misnomer. People hear the word trunk and automatically think of a physical line that can carry one voice call, or they think of a T1 line […]

All connected, All the Time

by John Reeves February 18, 2011 Business

As I write this (on Google Docs), I’m sitting in my living room, typing on my wife’s netbook. I’m not really a fan of netbooks, since I have large hands, and the keyboard is too small for me, but my own laptop is on the blink. My wife is playing Farmville on the desktop in […]