Make Time to Connect with Us!

by Jessica Duvall December 5, 2017 Business
Mitel

Here at ScanSource we love meeting with new potential reseller partners. Whether it’s learning about your business, your challenges or learning about you as a person… we are all in.

Mitel Unveils 2018 UCaaS Portfolio at ScanSource 25th Anniversary

by Jessica Duvall November 13, 2017 ScanSource Communications

Last week’s Global Partner Conference has now come to a close, and I can’t help but think about all of the exciting times we had last week. It started off with a Meet and Greet that provided the perfect opportunity for reseller partners to network with Mitel and ScanSource executives. In the 1COMM general session, Mitel’s President and […]

Introducing the New Mitel Connect Mobile App Designed with the Customer in Mind

by Jessica Duvall October 13, 2017 ScanSource Communications
Mitel

Where we work and how we conduct business has never been more flexible. Nearly half of all workers say they put in time off the clock and more than half answer emails outside the office, according to new research by CareerBuilder. On the commute to work, we might join a regular conference call while stuck […]

ShoreTel Spotlight: Jonny Williams

by Jessica Duvall September 11, 2017 Sales
ShoreTel

Say hello to Jonathon “Jonny” Williams. Jonny joins us all the way from across the pond. He was born just outside of London and grew up in Wales where he found a deep love for football. Or, soccer, as Americans like to call it. He moved to the United States seventeen years ago to work […]

How a Good Phone System Can Increase Business Agility

by Jessica Duvall August 28, 2017 K-12
ShoreTel

In fast-growing companies, agility is much more than a buzzword – it’s an organizational imperative. With every new contract, businesses must determine if they need to add resources to deliver quality goods or services on time. Without this kind of agility, you can’t meet rising customer demands or beat the competition to market. In this […]

ShoreTel Spotlight: ScanSource Professional Services

by Jessica Duvall August 7, 2017 ScanSource Communications

Extend your needed resources with our ScanSource Professional Services Team and you’ll get to work with rock stars Beth Dameron and Chelsea Flucker. We do the implementations, you get the credit. Everyone wins.

A Workplace Without Borders

by Jessica Duvall July 7, 2017 Business

The dispersed workforce is one of the most important business trends of the last several decades. Technology now makes it possible for organizations to grow far beyond their local roots and employ workers around the world, each of whom brings a vastly different experience, skill set and perspective to the business.

ShoreTel Spotlight ScanSource Enablement Specialists

by Jessica Duvall July 5, 2017 ScanSource Communications

The only thing constant is change, right? We consider ourselves able to constantly change in order to adapt to the needs of the distribution industry, our reseller partners and the needs of our vendor, ShoreTel. As such, we’ve created a new team at ScanSource that is responsible for enablement of new and current reseller partners. […]

ShoreTel Spotlight: Donna Cooley

by Jessica Duvall June 7, 2017 Business
ShoreTel

Making a move to the cloud is easy when Donna is involved. ShoreTel Connect CLOUD uniquely positions ScanSource as a Cloud Services Distributor (CSD) and that is where Donna comes in. She works with over 200 partners in her role managing the ShoreTel Connect CLOUD relationship at ScanSource and has been instrumental in recruiting, onboarding […]

3 Ways Communications Technology Can Improve Your Customer’s Experience

by Jessica Duvall June 1, 2017 Business
ShoreTel

Think about the last time you had a customer experience with a brand. What made it great? Or awful? For many of us, both stellar and terrible experiences have the same effect: They’re memorable. The great ones stick with us as much as the horrible ones and, either way, we’ll probably tell a few friends. […]