Unified Communications and the User Experience

by Fran Farrell March 3, 2015 ScanSource Communications

There’s a lot of chatter out on the internet these days about Microsoft Lync, Unified Communications, and Interoperability. I’d like to chime in about maybe the most important interconnection in a business system – The Human Interface. Computers, laptops, and tablets were not designed with voice communications in mind. To maximize the user experience in […]