Doug Rogier

Doug Rogier is a Convergence Specialist at Catalyst Telecom in Greenville, SC. He has over 20 years of experience in communications technologies and is a regular contributor to The Source on technical usage and scenarios.

How Do You UC?

by Doug Rogier March 26, 2014 Mobility
Aruba Avaya Jabra Spectralink

In addition to the blog, you can learn more about UC and how to begin offering a total solution by attending these three web seminars by industry expert Jim Sevier. Using a puzzle-solving theme, he will explain how to first put together the easy pieces and then fill the gaps with ScanSource. Solve the Puzzle Overview – […]

ScanSource FastQuote October 2013 Update

by Doug Rogier November 7, 2013 Technology

ScanSource FastQuote tool has been updated to enhance the user’s experience and to make quoting multiple vendors easier.  The October 2013 update includes the following enhancements.

Aruba Raises the Bar Once Again with Their New Cloud WiFi Solution

by Doug Rogier October 25, 2013 Market Segments
Aruba

Back in 2011, Aruba Networks released a game changer in the wireless landscape – their Instant Access Point portfolio.  The Instant Access Point took market share from many of the large players due to their ability to offer a complete solution in a small, easy-to-manage, cost-conscious package.  The Access Points formed their own internal controller […]

Aruba Networks Has the First Purpose-built Enterprise 11ac Access Point to be Certified!

by Doug Rogier August 1, 2013 Catalyst Tech Support
Aruba

802.11ac is the current buzz of the networking world.  As with most emerging network technologies, speed is typically the first feature that catches the eye.  The 802.11ac standard brings blazing fast wireless connectivity of more than 1GB (1.3 gigabits per second).  That speed competes with wired connectivity on the level of a workstation allowing high-bandwidth […]

Avaya IP Office Caller ID Primer

by Doug Rogier July 1, 2013 Catalyst Tech Support

This article explains how to control outbound caller ID on IP Office. 1)   PRI Send out one DID for a group of phones Send out different DIDs for each user 2)   SIP Send out one DID for a group of phones Send out different DIDs for each user 3)   Analog trunks

Avaya IP Office Virtual Demo Center Infrastructure Upgrade with Aruba Networks

by Doug Rogier June 4, 2013 Catalyst Tech Support
Aruba Avaya

As the feature set for IP Office continues to evolve, demonstrating some of its features can be complex.  Remote Worker solutions are a great example of an especially valuable feature that’s difficult to present with an onsite demo strategy.  Some of the services can take time to configure and require additional infrastructure usually not available […]

FastQuote for Avaya IP Office Server Edition

by Doug Rogier May 22, 2013 ScanSource Catalyst
Avaya

Catalyst Telecom is pleased to announce the newest product to the FastQuote lineup - Avaya Server Edition for Mid-Market.  This new FastQuote addition allows quick and easy configuration of Avaya’s Server Edition product though the use of our proprietary FastQuote Wizard system. In addition to the wizard, users can also do more advanced configurations using the […]

IP Office Overflow from Hunt Group to Voicemail Pro Auto Attendant

by Doug Rogier May 3, 2013 Catalyst Tech Support
Avaya

This is a step-by-step tutorial on configuring calls to ring into a hunt group and then overflow to an Auto Attendant. This tutorial is intended for IP Office Systems with Voicemail Pro. Please follow these steps in the order in which they are written.

Configure Avaya IP Office remote SCN site to dial out using the main site’s trunks

by Doug Rogier April 25, 2013 Catalyst Tech Support

This tutorial explains how to configure an SCN, and the ability to dial from a remote site, across an SCN network, to the main site’s trunks. The tutorial is divided into two sections, the first of which explains the configuration of Site A (the main site where the external trunks reside), and the second of […]

Avaya B179 SIP Conference Phone Installation for IP Office

by Doug Rogier April 25, 2013 Catalyst Tech Support
Avaya

This tutorial explains how to install an Avaya B179 SIP Conference Phone with IP Office.  The tutorial is divided into two sections. The first section explains the settings that must be configured in the IP Office, and the second explains the settings that must be configured on the phone.