Scaling Applications with Load Balancing – Using the Right Tool for the Job

by Alan Percy May 5, 2016 Business
Dialogic

Have you ever helped a friend with a home improvement or auto repair project and watched as your friend struggled with a screwdriver trying to pry something free? You think to yourself “gee, a crowbar or pry bar would be the right tool for the job, but since the screw driver is all he has, […]

The WebRTC Codec Conundrum

by Alan Percy September 21, 2015 Business
dialogi

As someone who has spent most of his career in the Voice over IP industry, I’ve come to recognize the seasonable resurgence of the issues centered on voice and video codecs.   Like the cicadas that emerge from the earth every few years and raise a racket with their mating songs, developers of real-time communications applications […]

NFV and Burgers – A Lunch Discussion

by Alan Percy September 17, 2015 Business
Dialogic

Having spent most of the last few years focused on the enterprise side of the Unified Communications market, it was time to get caught up on the developments that the communications service providers had been working on. What better way to get caught up than to head down to the Dialogic office in Plano, TX […]

UC in the Cloud – A match made in heaven or a deal with the devil?

by Alan Percy June 24, 2015 Business

As a manager of Unified Communications, you have many concerns, from security, to survivability and operational costs.  You’ve probably been inundated with materials, whitepapers and reports from the vendors and analysts on the topic of cloud-based UC solutions.  They promise greater security, scaling, simplified implementation, better reliability through geographic diversity and the opportunity to “pay-as-you-go”. […]

Implementing Skype for Business by Microsoft at Quaero – The Business Model Made all the Difference

by Alan Percy April 7, 2015 Business
AudioCodes

The biggest hurdle in deploying Skype for Business is not always technical, as a case study interview with Quaero explains, sometimes the business model makes all the difference in making Skype for Business work. Earlier this year I had the opportunity to talk with Matt Jones, Manager of Infrastructure Services at Quaero, a data management […]

AudioCodes Ordering Wizard

by Alan Percy March 6, 2015 Business

Beating the BOM – Introducing the AudioCodes Ordering Wizard By Alan D. Percy, Senior Director or Marketing, AudioCodes Crafting a Bill of Materials (BOM) is one of the great challenges of selling technology. Making sure a customer proposal includes the proper base product, accessories, service plans and support can avoid an uncomfortable “oops” or time-wasting […]

Managed IP Phones – Bringing Order to the Desktop

by Alan Percy February 6, 2015 Enterprise

Moving to a SIP-based IP-PBX, Contact Center or Unified Communications system often involves retiring an old and expensive PBX, replacing the desktop legacy phones with new IP Phones.  Deploying new IP Phones often results in chaos at the desktop – an opportunity for partners. Let’s face it, provisioning and installing hundreds of IP Phones can […]

Enterprise Scaling and SIP Trunking – AudioCodes Announces New SBC

by Alan Percy February 5, 2014 Enterprise
AudioCodes

By Alan Percy, Senior Director of Marketing, AudioCodes Large global enterprises have made it clear that SIP is part of their future.  The challenge for them is making the migration.  With complex multi-site networks, an array of telecommunications suppliers, lengthy contracts and network infrastructure, things don’t happen overnight.

Enterprise Connect – UC, SIP Trunking and More

by Alan Percy March 25, 2013 ScanSource Communications
AudioCodes Lync Plantronics ShoreTel Verizon

We’ve got a lot to look forward to at the upcoming Enterprise Connect – surely Microsoft Lync, ShoreTel and Verizon will be a big focus of attention at this ever-growing meeting of communications professionals.  If you plan to attend, there are a few “can’t miss” events we’ve been coordinating with Microsoft, Verizon, Plantronics and ScanSource […]

Lync Conference 2013 – A Look Back

by Alan Percy March 7, 2013 ScanSource Communications
AudioCodes

Now that the first-ever Lync Conference is behind us, some reflective thoughts and observations: Far exceeding the organizer’s expectations, the Lync Conference sold out weeks before the event with over 1,000 paid attendees.  (Based on the badge swapping in the hotel foyer, there must have been another 300 people “around the fringes”.)   The event was […]