4 Ways Cloud Communications Can Help CIOs Meet Priorities in 2017

by Jessica Duvall on May 22, 2017 · 0 comments

in ScanSource Communications


What’s high on the CIO’s priority list for the coming months? According to the 2017 Gartner CIO Agenda Survey, it’s digitization – the use of digital technologies to change a business model and provide new revenue and value-producing opportunities.

Cloud communications can help CIOs accelerate progress against their goals by streamlining and simplifying daily workplace activities. Thus, deploying a cloud communications solution may be the most effective – and expedient – first step a CIO can make.

Here are four reasons why this idea makes so much sense.

  1. Standardize Your Communications
  2. Integrate Business Applications
  3. Improve Candidate Experience
  4. Lower Total Cost of Ownership

According to the Gartner survey, CIOs are already spending 18% of their budget for digitization. By 2018, this is expected to increase to 28%. Thus, tech leaders are highly motivated to get the most from their budget spend. Cloud communications offers the potential to lower costs while also realizing strong revenue gains from exceptional customer care.

It’s easy to see how cloud communications can help CIOs deliver on each of their priorities for 2017. CIOs who deploy this early and as an essential component of their digital ecosystem will reap tangible benefits.

For example, collaboration and productivity will improve, as employees take advantage of one-click conferencing. With customer information at their fingertips, sales and customer service can build stronger, more profitable relationships with clients. HR will be more likely to win over key talent, improving the organization’s competitiveness overall.

The bottom line for CIOs under pressure to deliver on 2017 priorities? Cloud communications can ensure they’ll not only meet their goals, but also create positive outcomes for line of business teams as well.

Learn more about ShoreTel’s unified communications solutions.

Read the full blog post here.

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